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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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TOM LUI

May 5, 2025

5  out of  5
rating by TOM LUI
"Charlotte Johnson was extremely helpful in answering my question regarding my policy. She was very attentive and prompt. I received the necessary documents immediately via email."
We responded:
"Hey there Tom. So happy Charlotte was able to assist you with your questions. Thank you for the awesome Google review. Please let us know if you need anything. Have a great day."
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Johnny Guan

April 29, 2025

5  out of  5
rating by Johnny Guan
"Kris and his team are very responsible and helpful! I've had the pleasure to work with both Tengis and Charlotte over the past couple years and they're always proactive in both helping you save and making sure you get the right coverage for your needs. Don't hesitate to reach out for your insurance needs! Highly recommend!"
We responded:
"Hi Johnny. Thank you for being a loyal customer and for the amazing review. Our clients are very important to us and we strive to make sure we do our best to provide the best coverage for the best price. Please let us know if you need anything. Have a great day."
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john luikart

April 28, 2025

5  out of  5
rating by john luikart
"Excellent service!"
We responded:
"Thank you John for the Google review. Very happy to hear you experienced Excellent service with our office. Please let us know if there is anything we can do for you. Have a great day."
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Vinit Verma

April 25, 2025

5  out of  5
rating by Vinit Verma
"Charlotte has been stellar in her professionalism, service and responsiveness."
We responded:
"Hi Vinit, thank you so much for the kind words. Very happy you had a great experience with Charlotte. We look forward to assisting you in the future. Please let us know if there is anything you need. Have a great day."
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Stephen Wheeler

April 22, 2025

5  out of  5
rating by Stephen Wheeler
"I have worked with agent Charlotte Johnson for years; she is great, responsive, polite and makes dealing with insurance issues a breeze."
We responded:
"Hello Stephen thank you for the kind words. So glad Charlotte was able to assist you with your insurance. We are always here to assist. Have a great day and we look forward to assisting you soon."
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Brendan Hickey

April 8, 2025

5  out of  5
rating by Brendan Hickey
"Super-competent, empathetic and responsive, Charlotte May at Kris McArdle's State Farm office has been a revelation. We feel fortunate to have met her."
We responded:
"Thank you Brendan for the Google review. So happy you had a good experience with us. Please let us know if we can help you with anything in the future. Have a great day."
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Elena Sabry

April 2, 2025

5  out of  5
rating by Elena Sabry
"Excellent service . Agent Charlotte Johnson very knowledgeable and helpful, I am very happy with State Farm and highly recommend them to everyone who searching for a good insurance provider. Thank you for an excellent service ."
We responded:
"Thank you for the 5 star rating! We appreciate you Elena."
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Steven s

March 12, 2025

5  out of  5
rating by Steven s
"Very responsible and personable customer service, and help solve a difficult insurance issue."
We responded:
"Hello Steven, Thank you so much for the 5 Star Google review. We are here to assist whenever you need us. Have a great day."
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oo_wburwell

February 28, 2025

5  out of  5
rating by oo_wburwell
"It was a pleasure working with Charlotte Johnson. She is very knowledgeable and received phenomenal service from her. Thank you, Charlotte!"
We responded:
"Hello, Thank you for your awesome Google review. We pride ourselves on providing quality service and sales for all of our clients. We look forward to helping you in the future. Have an amazing day."
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vjovodov vjovodov

February 13, 2025

5  out of  5
rating by vjovodov vjovodov
"Charlotte Johnson was very pleasant and productive to deal with. She very quickly understood my needs and coordinated a solution. Thank you very much, Charlotte, one more time."
We responded:
"Hello Vjovodov, Thank you for your 5 Star Google review. Very happy to hear you had a good experience with our office. We look forward to assisting you in the future. Have an amazing day."
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Lawrence Tang

February 11, 2025

5  out of  5
rating by Lawrence Tang
"I mainly have worked with Tengis and Kyle from Kris’s office. They are helpful and responsive in helping to answer my questions and identify the appropriate coverages. I also more recently worked with Bethany who was tremendous help in answering my many questions and helping me update my coverages."
We responded:
"Hello Lawrence. Tengis and Kyle are value members of our office and we're happy to have you as our client. We look forward to assisting you in the future. Have a great day."
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Salvatore Tagliaboschi

February 8, 2025

5  out of  5
rating by Salvatore Tagliaboschi
"Charlotte Johnson is special, competent and efficient.She is the reason I am still with State Farm,. Reards, Claudio Mariotta"
We responded:
"Good Morning Salvatore. Thank you for the five star google review. We are so happy to have you as a State Farm client and look forward to assisting you with all of your insurance needs. Please let us know if you need anything. Have a great day."
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Chuck Horn

January 31, 2025

5  out of  5
rating by Chuck Horn
"Charlotte and this State Farm agency provided such prompt, cheerful, and effective service!"
We responded:
"Thank you Chuck for the amazing review. Our Agency is here to assist with any of your insurance needs. Have a great day."
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Howard

January 30, 2025

5  out of  5
rating by Howard
"I needed some documents for my business. Charlotte was very responsive and fulfill the request timely manner. Thank you!!"
We responded:
"Hello Howard, Thank you for the Google review. Happy Charlotte was able to assist you with your request. Please let us know if there is anything we can do to assist you in the future. Have a nice day."
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michele lillard

January 27, 2025

5  out of  5
rating by michele lillard
"Charlotte Johnson is a professional State Farm Agent although I did'nt go with State Farm my experience with her was great... she sent me a quote in a timely manner, was polite, very knowledgeable contacted me thru e-mail and text...price was just high"
We responded:
"Thank you for the Google Review. Please let us know if we can assist in the future. Have a great day."
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Aaron Berndtson

January 21, 2025

5  out of  5
rating by Aaron Berndtson
"So grateful for this office. Special thanks to Bethany, Charlotte, and Tengis. Thank you all so much!"
We responded:
"Hello Aaron, thank you for the 5 Star review. So happy our team was able to help you. We look forward to helping you again in the future. Have a great day."
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Marcel Weiland

January 8, 2025

5  out of  5
rating by Marcel Weiland
"Charlotte Johnson was great in helping me to swap out my old car for my new car on my policy."
We responded:
"Thank you so much for the 5 star review. Charlotte is a valued team member to our office. We look forward to assisting you with your insurance needs in the future. Have a great day."
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Jimmy Hsu

November 22, 2024

5  out of  5
rating by Jimmy Hsu
"Charlotte and everyone at the office is fantastic to work with."
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Decline To State

November 14, 2024

5  out of  5
rating by Decline To State
"Please give praise and recognition to Charlotte Johnson who is simply the best person you could hope to have on the other end of your phone call to the McArdle agency. Charlotte is courteous, friendly, and completely competent. She deserves a promotion and a big raise."
We responded:
"Thank you so much for the awesome review. So glad you had a good experience with Charlotte. We look forward to assisting you with your insurance needs. Have a great day."
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Claudio Mariotta

September 6, 2024

5  out of  5
rating by Claudio Mariotta
"The only reason I am still with State Farm is because of the excellent service I get from Charlotte Johnson. She is very competent, efficient and friendly. It is a plaesure doing business with Charlotte. Claudio Mariotta"
We responded:
"Thank you Claudio for the wonderful review. Charlotte is an important part of the team. We look forward to assisting you in the future with your insurance needs. Have a great week."
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Luciana Frazão

August 29, 2024

5  out of  5
rating by Luciana Frazão
"Charlotte was great! Answered all my questions and was very helpful"
We responded:
"Good morning Luciana, thank you for the wonderful review. We look forward to assisting you in the future. Have a great day."
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Danny Shrestha

August 24, 2024

5  out of  5
rating by Danny Shrestha
"Charlotte was courteous and professional, and has me sorted out in no time"
We responded:
"Hello Danny, thank you for your Google review. Glad Charlotte was able to help you. Have a great day."
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Manuel Hernandez

August 1, 2024

5  out of  5
rating by Manuel Hernandez
"I had a very positive experience purchasing car insurance with the employee named Tushige"
We responded:
"Thank you Manuel for the 5 star review. Have a great day."
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Jessen Sandoval

August 1, 2024

5  out of  5
rating by Jessen Sandoval
"10/10 Tushig was helping me a lot and was really helpful!"
We responded:
"Hello Jessen, very glad Tushig was able to assist with your insurance needs. Thank you for the review."
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Teresa Ceja

August 1, 2024

5  out of  5
rating by Teresa Ceja
"My experience with State Farm was amazing! I would recommend State Farm to anyone! They have reasonable prices. Charlotte was very friendly and welcoming!"
We responded:
"Good Morning Teresa, thank you so much for your review. Happy you had a good experience with Charlotte. Have a nice day."