State Farm® Insurance Agent Kristopher McArdle

"Tengis Bayaraa was a truly friendly and supportive guy. He assisted me with both my auto and life insurance. I had to get insurance quickly because I had an important business downtown. He communicated effectively, swiftly, and receptively at all times. Life made simpler thanks to this guy."

"I had a very positive experience purchasing car insurance. The agent was named Bethany Riggan and she was patient and polite in answering my numerous questions. Bethany was so knowledgeable about the policy information; I did not have to wait on hold while she searched for any information. Bethany was also outgoing and easy to talk to; she communicates well and gives easy to understand explanations. It was refreshing to interact with such a competent service provider."

"First of all, an unsolicited email from Bethany Riggan, set the tone for a very informative and professional discussion about the most recent invoicing for the insurance of my 2 vehicles (my property is also insured by State Farm). I have been a "customer" of this agency since 2021 and such a reach out has never occurred before, so naturally I was pleasantly surprised that such a communication, rather any communication, would occur. My business with this agency has been very uneventful, insured, pay the bill and so on with one exception being that the cost of the premium has risen for both vehicles approximately 29% since 2021. No explanation, inquiry or support for an option that would sustain me as a customer or to reduce my costs have ever come from this agency. To say I was on the cusp searching for another insurance provider, would be an understatement. Then Ms. Riggan's email arrived. I explained my concern, she listened, we discussed some options i.e. review mileage as the vehicles are underdriven and as an updated mileage request has never been suggested or acted upon since my initial policy...3 years ago. In a completely professional and empathetic manner we arrived at a reworking of my premium while still sustaining the conditions or tenants of the policy. Ms. Riggan approach created a relationship that did not exist with this agency in particular and sustained my interest in working with State Farm albeit with Ms. Riggan....by simply reaching out or shall we say... offering some "customer service". Lesson learned for someone? Thank you Ms. Riggan-pleasure doing business with you! Patrick Rinn"

"Highly recommend Kris and his team for all insurance needs. We've been working with them for years now, and have our auto, home and life insurance policies all taken care of by them. They always provide top notch service. We recently purchased a new homeowners policy and Tengis made it an easy and efficient process as usual. He was extremely professional, responsive and a pleasure to work with as always."

"Tengis Bayarraa, Account Manager with Kristopher McArdle's State Farm office, has become my go-to choice for our insurance coverage questions and concerns, which is saying a lot since a number of his co-workers, particularly Jessica and Kyle, have excellent client support skills as well.  Over the years, Tengis has proven himself to be well versed in even the most minor technical aspects of State Farm's various insurance products.  The promptness with which Tengis responds to phone calls and emails, as well as the efficiency with which he has always resolved any concerns raised, has been consistently first-rate.  His help with and successful followup support for a recent very confusing claim related to our daughter's car, was invaluable.  In my experience as a client who has worked with different State Farm offices over the years, Tengis is the first Account Manager whose reliability, support, customer service, and communication skills have been remarkable enough to warrant my writing a review like this.  Simply put, Tengis is a consummate professional and a pleasure to work with."